Privacy Policy

1 What Information We Collect

A. Information Provided at Registration

When you create an account on tk 66, we collect certain required details. These include your full name, date of birth, mobile number, email address, and preferred username. This information is used to verify your account, provide services, and ensure the security of your account.

B. Financial Information

We collect payment-related information during deposit and withdrawal processes. When transactions are made via bKash, Nagad, Rocket, or bank transfer, the relevant account number or reference number is stored securely. Full payment card or bank account numbers are not stored on our servers.

C. Automatically Collected Information

When you browse the tk 66 website, certain information is collected automatically. This includes:

• Your device's IP address and geographic location (at a general level)
• Browser type, version, and operating system
• A log of how long you spent on the website and which pages you visited
• Referral URL and information from external sources
• Cookie and session identifier data

D. Communication Information

If you contact customer support via live chat or email, records of those conversations may be stored for security and service improvement purposes.

2 Purpose of Using Information

tk 66 uses collected information only for legitimate service-related reasons. The main purposes are listed below:

• Account management: For registration verification, login security, and account recovery.
• Service delivery: To complete gaming, betting, deposit, and withdrawal processes.
• Age verification: To confirm that a user is 21 years of age or older, which is a mandatory condition of our service.
• Fraud prevention: To detect unusual transactions and suspicious activity.
• Customer support: To resolve your issues quickly and effectively.
• Communication: To send important service-related notices and updates.
• Analytics and improvement: To improve website performance and user experience.

We do not sell your information to third parties or share it with other organisations for marketing purposes. If promotional messages are sent, you can easily opt out at any time.

3 Information Storage and Security

tk 66 uses industry-standard technology to protect user data. All information reaches and is stored on our servers via SSL (Secure Socket Layer) encryption. Sensitive data held in the database is additionally encrypted.

Key Aspects of Security Management

• All data transfers are encrypted using TLS 1.2 or higher.
• Passwords are never stored directly — they are kept only in one-way hash form.
• Regular security reviews and penetration tests are conducted on the server infrastructure.
• If unusual activity is detected on an account, precautionary measures are taken.
• Staff data access is role-based and restricted.

Data Retention Period

Information is retained for as long as your account is active. After an account is closed, certain information may be kept for a defined period to meet legal and regulatory obligations. Transaction records are generally retained for up to five years.

4 Cookies and Tracking Technology

tk 66 uses cookies to run the website smoothly and improve user experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and manage security tokens. Disabling these will prevent the site from functioning properly.
• Analytics cookies: Used to analyse page views, session length, and user behaviour — always in anonymous form.
• Preference cookies: Used to remember your language preference, theme, and other customisations.

Cookie Controls

You can delete cookies or stop accepting new ones at any time from your browser settings. However, disabling essential cookies may disrupt account login and core site functions.

5 Sharing Information with Third Parties

tk 66 may share your information with third parties in certain situations. However, this is always done on a limited basis and only when necessary.

Circumstances for Sharing Information

• Payment processors: Information required to process transactions via bKash, Nagad, Rocket, or bank is shared with the relevant provider.
• Identity verification services: Trusted third-party services may be used for account verification.
• Technology infrastructure: Information passes to server hosting and cloud service providers for infrastructure purposes, but they are contractually bound to meet our privacy standards.
• Legal requirements: Information may be disclosed in response to a court order, a lawful request from an investigative authority, or other legal obligations.

Outside of the above reasons, your information is not disclosed to or sold to any other third party.

6 Your Rights and Controls

tk 66 believes that users have the right to proper control over their own information. Your main rights are described below:

Right to Access Information

You may request to view the personal information stored in your account. Contact the customer support team and it will be provided within a reasonable time.

Right to Correct Information

If any of your information is incorrect, you may request a correction. Some information can be updated directly from account settings; for others, assistance from the support team is required.

Request to Delete Information

You may request to close your account and delete your personal information. However, information that is legally required to be retained will remain stored for the specified period.

Right to Stop Marketing Communications

If you do not wish to receive promotional messages, you can stop them at any time. Essential service-related notices (such as transaction confirmations) cannot be turned off.

To exercise these rights or to learn more, contact us via our 24/7 live chat or email support. To understand your rights regarding responsible gaming, read our Responsible Gaming page.

7 Protection of Minors

tk 66 services are intended only for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration, and we reserve the right to close any account where a user has registered with false information.

If a parent or guardian believes their minor child has created an account on this platform, please notify our customer support immediately. We will investigate the account, take appropriate action, and delete the relevant information.

8 International Data Transfers

tk 66's server infrastructure may be located in various countries. If your information is transferred outside Bangladesh, the necessary contractual protections are in place to ensure the standards of this Privacy Policy are maintained there as well. We ensure that the receiving party upholds equivalent privacy and security measures.

9 Policy Changes and Updates

tk 66 reserves the right to amend this Privacy Policy when necessary. If significant changes are made, you will be notified via your registered email or through a notice on the platform. Continued use of the website after a change is considered acceptance of the updated policy.

The date of the most recent update to the policy is shown at the top of the page. Previous versions are retained and may be made available upon request.

Reading this policy together with tk 66's overall terms of service will give you a complete understanding of your rights and obligations. For more information, visit our Frequently Asked Questions (FAQ) section.

10 Contact Us

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us. Our customer support team is available in both Bengali and English, seven days a week, 24 hours a day.

• Live Chat: The live chat button on the website — for direct and immediate support
• Email: [email protected]

Requests to delete, correct, or close an account will be acted on as quickly as possible after identity verification.